ChatGPT Site Abandonment Prompt

What It Is

The Site Abandonment Flow is a single automated email sent to visitors who browse your website but leave without viewing a product or adding anything to their cart.

Its purpose is to bring them back, re-engage their interest, and move them deeper into the buying journey.

Goal of the Email

1. Re-capture attention after they leave your site.
2. Re-introduce key products or categories (especially best sellers).
3. Build credibility and curiosity so they take the next step (browse products, join email list, or purchase).
4. Warm up cold visitors so they eventually convert, even if not on this email.

When It Sends

• Trigger: Subscriber viewed your website (but did NOT view a product page or add to cart).
• Delay: Usually 1–2 hours after leaving your site (while interest is still fresh).
• Exclusions:
  • Anyone who has made a purchase since leaving.
  • Anyone who has triggered a Browse Abandonment or Cart Abandonment flow (this email should only catch the top-of-funnel visitor).

What This Email Should Include

• Bold Headline: Call out their interest (e.g., “Still looking for [product category]?” or “Let’s Get You Started Right”).
• Hero Visual: Lifestyle or product image to recapture attention.
• Highlight Top Products or Categories: Showcase best sellers or most-clicked collections.